Blackjack Ballroom Casino Privacy Policy

This Privacy Policy explains how Blackjack Ballroom Casino collects, uses, stores and protects information when you visit our website, create an account, use casino services or contact our support team. It applies to information collected through our online platforms and related customer interactions.

Blackjack Ballroom Casino is intended for individuals aged 18 and over. By using our services, you acknowledge that you have read this policy and understand how your information may be handled. Where consent is required, we will request it in an appropriate manner.

Information We Collect

We collect information that is necessary to operate the casino, provide customer support, maintain account security and improve the user experience. The information collected may vary depending on how you interact with Blackjack Ballroom Casino.

Information You Provide

• Account details such as your name, date of birth, residential address, email address and telephone number.
• Login credentials and account preferences.
• Payment and transaction details, including deposits, withdrawals, payment method information and transaction history. Sensitive payment credentials may be processed by authorised payment providers rather than stored directly by us.
• Information supplied during identity, age or account verification processes.
• Messages, documents and other information you provide when contacting customer support or submitting a complaint.
• Marketing preferences, communication choices and responses to surveys or promotions.

Information Collected Automatically

When you access our website, certain technical information may be recorded automatically. This can include your IP address, browser type, operating system, device identifiers, language settings, access times, pages viewed, referring website and interactions with website features. We may also collect information about game activity, session duration, wagering patterns and general usage of our services.

We do not intend to collect unnecessary information about children. If we become aware that an account has been created by a person under the minimum permitted age, we may close the account and take appropriate steps concerning associated information.

How We Use Information

Blackjack Ballroom Casino uses personal information for clear operational, security and service-related purposes. Depending on the circumstances, we may use information to:

• Create, administer and maintain your casino account.
• Process deposits, withdrawals, bonuses and other transactions.
• Confirm age, identity and account ownership where appropriate.
• Detect and prevent fraud, unauthorised access, collusion, money laundering, misuse of promotions and other prohibited activity.
• Provide games, account features, customer support and requested communications.
• Review gameplay and account activity to protect the integrity of our platform.
• Personalise website content, present relevant offers and measure the performance of campaigns, subject to your choices and applicable requirements.
• Maintain, test and improve the reliability, functionality and security of our website.
• Investigate technical incidents, resolve disputes and enforce our terms and other applicable policies.
• Meet record-keeping, accounting and other legitimate business responsibilities.

We may use aggregated or de-identified information for analysis, reporting and service development. Information in this form is designed not to identify a particular individual.

Cookies and Similar Technologies

Blackjack Ballroom Casino may use cookies, pixels, local storage and related technologies to operate and secure the website. These technologies can remember login or preference settings, maintain sessions, support essential functions and help us understand how visitors use the platform.

Some cookies are required for core website functions and cannot be disabled through our systems without affecting service performance. Other technologies may support analytics, personalisation or marketing. Where applicable, you can manage non-essential cookies through your browser settings or any cookie control tool made available on the website.

Disabling cookies may limit certain features, prevent account preferences from being saved or require you to repeat actions during a session. Browser controls may also affect technologies placed by third-party service providers.

Data Sharing

We do not sell personal information as a general business practice. We may share information when reasonably necessary to operate Blackjack Ballroom Casino, protect users and meet legitimate business or legal obligations.

Recipients may include:

• Payment processors, banks and financial service providers that assist with deposits, withdrawals and transaction screening.
• Identity verification, fraud prevention and security providers.
• Technology, hosting, analytics, customer relationship and communications providers acting on our instructions.
• Professional advisers, insurers, auditors and service partners who need information to provide their services.
• Corporate entities involved in a restructuring, merger, acquisition or transfer of relevant business assets.
• Authorities, courts or other parties where disclosure is required or reasonably necessary to respond to a lawful request, protect rights, investigate suspected wrongdoing or prevent harm.

Service providers are expected to handle information in accordance with appropriate confidentiality and security arrangements. We limit the information shared to what is reasonably needed for the relevant purpose.

Data Security

We use administrative, technical and organisational safeguards intended to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. These safeguards may include access controls, authentication measures, monitoring, encryption in appropriate circumstances and staff procedures designed to protect confidential information.

No online service can guarantee absolute security. You are responsible for keeping your account credentials confidential, using a secure device and notifying us promptly if you believe your account has been accessed without permission. We may restrict or suspend access while investigating a suspected security incident.

Data Retention

We retain personal information for as long as it is reasonably required for the purposes described in this policy. Retention periods may depend on the type of information, the nature of our relationship with you, account activity, unresolved disputes, security investigations and operational needs.

Some information may be retained after an account is closed where it is needed for transaction records, fraud prevention, dispute resolution, system integrity, legal compliance or the establishment, exercise or defence of claims. When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it.

Your Rights

Depending on your location and the circumstances of the request, you may have rights relating to personal information held by Blackjack Ballroom Casino. These rights may include:

• Requesting access to information associated with your account.
• Asking us to correct information that is inaccurate or incomplete.
• Requesting deletion of information where there is no continuing reason for us to retain it.
• Objecting to or requesting limits on certain processing activities.
• Withdrawing consent where processing is based on consent, without affecting earlier processing.
• Updating marketing preferences or opting out of promotional communications.
• Requesting information about how your data is used and shared.

These rights may be subject to reasonable limitations, verification requirements or circumstances in which retention is necessary. To protect accounts and personal information, we may ask for additional details to confirm your identity before responding. We aim to handle valid requests within a reasonable period and may explain if more time is needed.

Third-Party Services

Our website may contain links, integrations or features supplied by third parties. These services may collect information under their own privacy notices and terms. Blackjack Ballroom Casino does not control the privacy practices of independent websites, payment providers, social platforms, advertisers or other external services.

Before providing information to a third party, you should review its applicable privacy documentation. A link or integration does not necessarily mean that Blackjack Ballroom Casino endorses the third party or accepts responsibility for its practices.

International Transfers

Some providers or business partners supporting Blackjack Ballroom Casino may process information in a country different from the one in which you live. As a result, information may be transferred, accessed or stored across borders.

Where information is handled internationally, we seek to use appropriate contractual, technical and organisational measures to protect it. The safeguards applied may vary according to the destination, the service involved and the nature of the information. By using our services, you understand that international processing may occur where necessary for the purposes described in this policy.

Policy Updates

We may revise this Privacy Policy to reflect changes to our services, technology, security practices or information handling procedures. The updated version will be posted on the relevant website page with a revised effective date where appropriate.

Material changes may be communicated through the website, by account notification or by another suitable method. You should review this policy periodically. Continued use of Blackjack Ballroom Casino after an update means that the revised policy will apply to information handled from that point forward, subject to any rights that cannot be excluded.

Contact Information

If you have questions about this Privacy Policy, want to exercise a privacy right or need assistance regarding information connected with your account, contact Blackjack Ballroom Casino at [email protected].

Please include enough detail for us to understand your request, but do not send passwords, full payment card numbers or other unnecessary sensitive information. We may need to verify your identity before providing account information or completing a request.

Last updated: 9 September 2026